Privacy Policy
Last Updated: June 22, 2025
Heart AKIKO, represented by Akiko Mahel (“we,” “us,” or “our”), operates the website heart-akiko.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Site. We are committed to protecting your privacy. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
– Email address: If you contact us via a form.
– Name: If you provide it when contacting us.
– Usage Data: Information on how the Site is accessed and used.
2. Types of Data Collected
Personal Data:
– Email Address: Used for replies to inquiries.
– Name: Used to personalize communications.
Usage Data:
When you access the Site, we may automatically collect certain information, including, but not limited to, your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This data helps us understand how our site is used and improve its functionality.
3. Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Examples of Cookies we use:
– Session Cookies: We use these to operate our Service.
– Preference Cookies: We use these to remember your preferences and various settings.
– Security Cookies: We use these for security purposes.
4. Use of Data
Heart AKIKO uses the collected data for various purposes:
– To provide and maintain the Site.
– To notify you about changes to our Site or services.
– To allow you to participate in interactive features of our Site when you choose to do so.
– To provide customer care and support.
– To provide news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about, unless you have opted not to receive such information.
– To monitor the usage of the Site.
– To detect, prevent, and address technical issues.
5. Transfer Of Data
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
As Akiko Mahel and the website host (lima-city, TrafficPlex GmbH, Konsul-Smidt-Str. 90, 28217 Bremen, Germany) are based in Germany, your data will generally be processed within Germany or within the European Union. However, please note that Cloudflare, as a content delivery network (CDN) and security service, may route your traffic through their global network of servers, which can be located outside the EU. Cloudflare acts as a data processor and complies with EU-US Data Privacy Framework, UK Extension to the EU-US DPF, and the Swiss-US DPF for data transfers from the EU/EEA, UK, and Switzerland to the US.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Heart Akiko will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
6. Disclosure Of Data
We may disclose your Personal Information in the good faith belief that such action is necessary to:
– Comply with a legal obligation.
– Protect and defend the rights or property of heart AKIKO.
– Prevent or investigate possible wrongdoing in connection with the Site.
– Protect the personal safety of users of the Site or the public.
– Protect against legal liability.
7. Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
8. Service Providers
We may employ third-party companies and individuals to facilitate our Site (“Service Providers”), to provide the Site on our behalf, to perform Site-related services, or to assist us in analyzing how our Site is used.
The service providers we use include:
– lima-city (TrafficPlex GmbH): Our hosting provider, based in Germany. They provide the server infrastructure for the website. For more information on lima-city’s data handling practices, please refer to their privacy policy: https://www.lima-city.de/juristisches#datenschutzerklaerung
– Cloudflare, Inc.: We use Cloudflare services for content delivery, website security (DDoS protection, WAF), and DNS management. Cloudflare processes certain traffic data, including IP addresses, to provide these services. For more information on Cloudflare’s data handling practices, please refer to their privacy policy: https://www.cloudflare.com/privacypolicy/
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We have entered into Data Processing Agreements (DPAs) with these service providers where required, to ensure they comply with GDPR standards.
9. Links To Other Sites
Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children’s Privacy
Our Site does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian, and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via a prominent notice on our Site, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Your Rights (GDPR)
In accordance with the General Data Protection Regulation (GDPR), you have certain rights regarding your Personal Information:
– Right of Access: You have the right to request access to your personal data that we process.
– Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data concerning you.
– Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data under certain conditions.
– Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal data.
– Right to Data Portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format.
– Right to Object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data.
– Right to Lodge a Complaint with a Supervisory Authority: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.
To exercise your rights, please contact us using the contact details below.
13. Cookies
| Name | Domain | Expiration | Path | Description |
|---|---|---|---|---|
| _lcp | heart-akiko.com | Session | / | |
| _lcp2 | heart-akiko.com | Session | / | |
| wpEmojiSettingsSupports | heart-akiko.com | Session | / | This helps our site know if your browser can display emojis correctly, so it can ensure you see them properly on the website without loading unnecessary code. It remembers this for your current browsing session in that tab. |
14. Contact Us
f you have any questions about this Privacy Policy, please contact us via the contact options provided in our imprint.